Terms and Conditions for The Conservatory Roof Converters

Effective Date: 15/07/2026

Company: The Conservatory Roof Converters

Partner: Eurocell (Approved Installer)

Registered Address: [Insert Your Registered Address]

Company Registration Number: [Insert Company Number]

1. Introduction

Welcome to The Conservatory Roof Converters website. These Terms and Conditions govern your use of our website and the services we provide. By accessing this website and/or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers of The Conservatory Roof Converters.

2. Definitions

In these Terms and Conditions, the following definitions apply:

"Company", "We", "Us", "Our": Refers to The Conservatory Roof Converters.
"You", "Your", "Customer": Refers to the user or customer engaging with our website or services.
"Services": Refers to conservatory roof conversion services, including consultation, surveying, installation, and any associated work.
"Website": Refers to The Conservatory Roof Converters website.
"Eurocell": Refers to Eurocell, our approved partner for roofing materials.

3. Use of Our Website

By using our website, you agree to:

Use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.
Not attempt to gain unauthorized access to any part of the website, servers, or databases.
Not use the website to transmit any viruses, malware, or other harmful code.
Not use the website in any way that could damage, disable, or impair the website or interfere with any other party's use of the website.

We reserve the right to restrict or terminate your access to our website at our sole discretion if we believe you have breached these terms.

4. Services We Provide

The Conservatory Roof Converters specializes in conservatory roof conversions. Our services include:

Free initial consultations and quotes.
Site surveys and assessments.
Supply and installation of conservatory roof conversions using Eurocell materials.
Post-installation support and aftercare.

All services are subject to availability and site-specific assessment. We reserve the right to refuse service at our discretion.

5. Quotes and Estimates

Any quotes or estimates provided by The Conservatory Roof Converters are:

Free of charge: Initial quotes are provided at no cost.
Subject to survey: All quotes are provisional and subject to a full on-site survey.
Time-limited: Quotes are valid for the period stated on the quote document.
Subject to change: We reserve the right to amend a quote if additional work is identified during the installation process.

We strive to ensure all quotes are accurate, but please note that photographs or measurements provided by you are for guidance only and may not be exact.

6. Orders and Contracts

When you accept a quote and proceed with a conservatory roof conversion:

A formal order will be issued confirming the scope of work, timeline, and total cost.
A deposit may be required before work commences.
A contract will be formed between you and The Conservatory Roof Converters upon written acceptance of the order and payment of any deposit.
You have a statutory right to cancel within 14 days of placing your order (Cooling-off Period).

7. Pricing and Payment

Our pricing structure is as follows:

Deposit: A deposit of [Insert Deposit Percentage]% is required to secure your booking and order materials from Eurocell.
Balance: The remaining balance is due upon completion of the installation.
Payment Methods: We accept bank transfer, card payments, and cash.
Late Payment: Invoices not paid within [Insert Number] days may incur late payment charges as permitted by law.

8. Eurocell Partnership

The Conservatory Roof Converters is an approved partner of Eurocell. This means:

We use genuine Eurocell materials for all roof conversions unless otherwise specified.
Our installations meet Eurocell's quality and installation standards.
We may share your project details with Eurocell solely for the purpose of ordering materials.
Eurocell may offer manufacturer warranties on their products, which are separate from our installation guarantee.

9. Installation and Project Timeline

We aim to complete your conservatory roof conversion within the agreed timeline. However, please note:

Timelines are estimates and may be affected by weather conditions, material availability, or unforeseen site issues.
We will communicate any delays promptly.
You agree to provide reasonable access to your property during working hours.
You are responsible for securing any pets or children during installation.

10. Warranties and Guarantees

At The Conservatory Roof Converters, we stand by the quality of our work:

Installation Guarantee: We offer a [Insert Number]-year guarantee on our installation workmanship.
Product Warranty: Eurocell provides a [Insert Number]-year product warranty on their materials, subject to their terms and conditions.
What is Covered: Our guarantee covers defects in installation that affect the performance or safety of the roof.
What is NOT Covered: Damage caused by misuse, accidental damage, neglect, or changes to the structure after installation.

11. Liability

To the fullest extent permitted by law:

Our total liability to you shall not exceed the total value of the services provided.
We shall not be liable for any indirect, consequential, or incidental damages.
We do not exclude liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
We are not responsible for any pre-existing structural issues discovered during installation.

12. Customer Obligations

As a customer, you agree to:

Provide accurate and complete information when requesting a quote or placing an order.
Obtain any necessary planning permission or building regulations approval for the work.
Ensure clear access to the work area and inform us of any hazards.
Pay all invoices in accordance with the agreed terms.
Inform us promptly of any issues or concerns during or after installation.

13. Cancellation and Refunds

Our cancellation and refund policy is as follows:

Cooling-off Period: Under UK consumer law, you have 14 days from the date of order to cancel without penalty.
After Cooling-off Period: Cancellations after this period may result in forfeiture of your deposit to cover costs incurred.
During Installation: If you cancel once work has commenced, you will be liable for costs up to that point.
Defective Work: If work is found to be defective, we will rectify the issue at no cost to you within a reasonable timeframe.

14. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of The Conservatory Roof Converters and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

15. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy and Cookie Policy for detailed information on how we handle your personal data.

16. Links to Third-Party Websites

Our website may contain links to third-party websites (including Eurocell). These links are provided for your convenience and do not imply our endorsement. We are not responsible for the content, privacy practices, or terms of third-party websites. You access them at your own risk.

17. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. You are advised to review these terms periodically. Your continued use of our website and services constitutes acceptance of any changes.

18. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Company: The Conservatory Roof Converters
Email: [Insert Your Email Address]
Phone: [Insert Your Phone Number]
Address: [Insert Your Registered Address]

Form Submission Acknowledgement

By using our contact form, you acknowledge

By submitting the contact form on our website, you agree that:

Your details will be used solely for the purpose of responding to your enquiry.
Your data will not be stored on our website server.
You have read and agree to these Terms and Conditions, our Privacy Policy, and our Cookie Policy.