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Privacy Policy

We are committed to protecting your privacy. This policy explains how we handle your personal information when you use our website or contact us.

Privacy Policy for The Conservatory Roof Converters

Effective Date: 15/07/2026

Company: The Conservatory Roof Converters

Partner: Eurocell (Approved Installer)

1. Introduction

At The Conservatory Roof Converters, we are committed to protecting your privacy. This policy explains how we handle your personal information when you use our website or contact us.

Our Commitment: We operate a strict "No Storage" policy. We do not store your personal information on our website servers or internal databases.

2. Information We Collect

We collect information strictly for the purpose of responding to your enquiries. The only information collected is:

  • Contact Form Data: When you fill out our contact form, we collect your name, email address, phone number, and postcode.
  • Technical Data: Standard internet log information (IP address, browser type) is temporarily processed by our hosting provider for security and functionality purposes. This is not used to identify you personally and is not stored by us.

3. How We Use Your Information

Because we do not store data, your information is used immediately for a specific purpose:

  • To Respond to Enquiries: When you submit a contact form, the details you provide are sent directly via email to our designated contact team. This allows us to call or email you back regarding your conservatory roof conversion project.
  • Communication: To provide you with quotes, updates, or information regarding Eurocell roofing products.

4. Data Storage and Retention

This is the most important section regarding your data

  • No Database Storage: We do not save, upload, or store your contact details in our website database, CRM system, or internal servers.
  • Email Only: Your information exists only within the email sent to our team.
  • Deletion: Once your enquiry has been resolved and the project is complete, these emails are deleted from our inboxes in line with standard housekeeping practices. We do not retain your details for marketing purposes unless you explicitly opt-in separately.

5. Data Security

Because your data is not stored on our web server, the risk of a data breach via our website is minimal. We employ SSL encryption (HTTPS) to protect the transmission of your data from your browser to our email servers. We ensure our email accounts are secured with strong passwords and two-factor authentication.

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, as we work with Eurocell, your project details (specifically regarding materials required) may be shared with them solely for the purpose of fulfilling your order if you choose to proceed with a conversion.

7. Your Rights (GDPR)

Under UK GDPR, you have the right to:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct any inaccurate data.
  • Erasure: Request that we delete your data.
  • Restriction: Object to us processing your data.

Important Note: Since we do not store your data on a database, if you request erasure, we simply delete the email containing your information from our team's inbox.

To exercise these rights, please contact us at: [Insert Your Email Address].

8. Cookies

Our website uses strictly necessary cookies only. These are functional cookies required for the website to operate (e.g., remembering your cookie preferences). We do not use tracking, analytics, or marketing cookies.

9. Changes to This Policy

This is a temporary policy and may be updated. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Company: The Conservatory Roof Converters
  • Email: [Insert Your Email Address]
  • Phone: [Insert Your Phone Number]

Form Disclaimer

Important notice before submitting

By submitting this form, you agree that your details will be sent via email to our team for the sole purpose of responding to your enquiry. We do not store your data on our website.